The biggest challenge for those tasked with implementing e-filing is that it must be accomplished without disrupting the conveyor belt – with vendors who have very limited understanding of court operations. That’s where TLH Consulting Group comes in. Firm principal Tom Hall has been front and center as the Florida courts have undertaken this difficult journey. He bridges the communications gap with a strong understanding of what courts need, and what the developers and programmers need as they build systems to meet those needs.
As project sponsor for the development of the Electronic Florida Appellate Court Technology Solution (eFACTS) Tom had primary responsibility for the interaction between court operational staff and technology designers. He was a leader on the Florida Courts E-filing Portal and again served as the liaison between the clerks of court and the court system. TLH can help you leverage that knowledge for the development and implementation of your new system.